Your Right to Cancel
If you wish to cancel an order then you have 14 days in which to do so. Please contact us within this period by filling RMA form by clicking here. You have the right to return the product to the following address:-
Roe Head House
Far Common Road
Please note: The product must be unused and in its original packaging. We will not pay the costs of returning the item to us.
Faulty or Damaged Goods
If you would like to return a faulty or damaged product please contact our Customer Service Centre by by filling RMA form by clicking here. All of our products carry at a one year guarantee so if your product has a problem within this period please contact our Customer Service Centre.
If you have received a product which you had not ordered, please contact our Customer Service Centre, within 7 days of receipt, by filling RMA form by clicking here. or by telephone - 08452-100888. The product must be unused and in its original packaging so that we can arrange for it to be returned. You will not be charged for the cost of returning an incorrect item.